I got banned for no reason for27 days

i just opened pw and i got banned.I didnt do anything wrong im 100% sure can somebody help me solve this problem

If you think you got falsely banned, you can email support → support@kukouri.com ← to appeal your ban.
Maybe you clicked on a suspicious link and someone got into your account?
If so, you should change your password if you can.

i didnt click on link i think i just got fasely banned also ty for help