So I know that this would be kinda a bit of work, but I think that ban appeals should deserve their own appeal system ingame, separate from the regular support mail which has the issue of you never knowing if they denied the appeal or just didn’t read it yet.
Here are some quick images of how could that work:
An user would only get 1 appeal per ban. If an appeal is denied, the player has to wait out the ban. Some bans where there is sufficient proof that you should be banned cannot be appealed from the start.
Moderators won’t have to provide extra messages. Just a decision will count as a response, though the message is optional.
I give all rights to use this idea in any way to Kukouri Mobile Entertainment.
Haven’t you posted this idea several times before? You only need to post an idea once. Plus, as many have said before, this adds a complex step in-game and in the system. Sending an email to support is simple.
In-game ban appeal shouldn’t be featured. I know you’re gonna say that “some” games do have a ban appeal on their own, but not every game should have one. The ban time is not permanent, 1 year at max. There’s nothing to appeal for. For 10 years ban, its because they have done something which breaks the overall rules of the game. They could contact the support if they want.
