Hello
Today i bought a gem pack and my money got rezerved and i havent got my gems yet can anyone help me?
You mean that you got charged for the payement and didn’t got the gems?
If so, I’ll recommend you to try close the game for a bit and open it again. If you still don’t receive the gems after that, you should email support and add your IAP (In-App Purchase) reciept to it.
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Thanks i got my money back 
İ can get gems pack in iap