Banned for hacking, even tho didnt hack

Hey pixel worlds ! i got banned for hacking while i didnt do anything wrong. i got banned for 3650days. i did send several emails to “” and i didnt receive any email from
yall. i need some help around here because this is absolutely unacceptable. my ingame name is “Hakan40” i would like help around here , thank you for you’re help. is the correct email and also since the ban is permanent and hacks were not used in your account it means that admins inflicted it on you, meaning that you will very likely not get help, I hope you can get a reply which is helpful unlike many other people that did not lol