I lost my pets

Feedback and help
1

i lost my phoenix and soilie i did not drop or trade them i was going to an world and they disappeared

2

Which world? Check your recently visited for them. Phoenix is a IAP pet so I’m sure that could be returned

3

Email the support → support@kukouri.com ← with the details, pet name, account name, time and such.

Regarding the phoenix, like @Wafflelord said, it’s an IAP item. If you email support with the receipt about the purchase of that pet, you will surely get it back.

4

It was wido

to 28. heinäk. 2022 klo 19.33 Wafflelord via Pixel Worlds Forum <support@kukouri.com> kirjoitti:

5

Or qua123

to 28. heinäk. 2022 klo 19.35 Otto Viitanen <ottokv361@gmail.com> kirjoitti:

6

So the pet did not have a name i think the time was like 16.00-17.00 in finland at 28.7.2022 my in game name is ottokv361 it would be nice if you could return the pet

to 28. heinäk. 2022 klo 19.37 RetNos via Pixel Worlds Forum <support@kukouri.com> kirjoitti:

7

she is just forum mod you need to contact support

8

As i said, email support. We (mods) can’t return items.

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