Stuck on loading screen that says Authenticating

Hi im new, someone hired me as a scholar, but i cant start playing because the loading scren is stuck in “authenticating” with Mr and Mrs. Pixel image under it. Can anyone help me pleasee

Wha- SCHOLAR??? (From what I know that’s just getting paid insanely low rates to play a game).
Umm Could you post an image of whatever you’re seeing (I just wanna see it), oh and try reinstalling the game, try to install on a different device and just write an email to support if none o that works.

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